| THE TRENDS | |
We believe franchising’s major growth in Australia is the Trades Services area. There are no plumbing, one electrical and two handyman franchises in Australia. Just think of the possibilities. As a typical customer, we groan at the thought of calling the Aussie Tradesman, who may or may not bother to turn up to fix your problem. After sales service - forget it - remember the last time you got three quotes (if the tradesman bothered to come at all) for the same work that needed to be done, and couldn’t understand the major pricing discrepancies. Wouldn’t it be fantastic to call a Trade Service, be treated with dignity, receive a competitive quote in legible form, have the work done on time, in a neat and tidy way and have the guy actually care about the job. Believe me all of this exists right now in places like the USA, Canada and the UK - it’ just slow in coming to Australia. In
fact in picking trends it would be fair to say we could look to those
countries and predict with a degree of certainty Australia will embrace
them all in 5 to 10 years time.
In many homes in the United States, cleaning is considered to be a ‘boring, time wasting and hated chore’. Guess what? Franchises cleaning teams have grown dramatically and the working Mum is only too happy to pay $50 a week to have the franchisee provide a regular, professional and reliable weekly cleaning service. At the end of the working day, who needs to then have to rush around the house, vacuuming, dusting and making the kids beds.
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